How Can We Support You?

NEW HOPE CHURCH

In an effort to better assist you with your needs and requests, we have put together a single site where you can let us know of your needs. Please click on the appropriate link below and someone will get with you.

Communication Request

We want to serve you in the best way possible. As the church and Silo programs grow and the number of events and requests increase, we have found it necessary to implement a communication process. This will enable us to provide you with the best service and most publicity for your event. As the communication process is being established there will be changes that take place. We appreciate your help in these matters. In order to ensure all events are communicated effectively and correctly, please take time to make an accurate and thorough request.

Before you make your request

Make sure you’ve allowed adequate time for the communication process to be accomplished- A minimum of 14 days
Evaluate the return on investment. There are many options available, consider what you truly need to promote your event
Receive proper approval from your supervisor or ministry leader

Please note that all Audio/Visual requests are made through your calendar event request.

NEW HOPE REQUEST SILO CENTER REQUEST

Work Order Request

We can’t possibly see all that is happening in and around the building. We rely on you to help be a set of eyes on the facility that we all have been entrusted with. If you see something that is in need of repair (lights out, equipment broken, trash not being disposed of, environmental issues, etc.), please let us know.

For immediate safety or security need, please call 911.

For cleaning notifications, please email Pat directly. Be sure to include all pertinent information.

For facility, vehicle, or grounds issue, fill out the form below.

Service Categories

Audio/Video
Electrical
FFE (Furniture)
General Facility Repair
Grounds
Hospitality (includes kitchen appliances)
HVAC
IT Hardware
Lighting
Plumbing
Safety & Security
Vehicles

Spaces

First Floor
Non Fixed Equipment (carts & kiosks)
Outside
Second Floor

Click Here for Current Floor Plans

WORK ORDER REQUEST

Time Off Request

The Paid Time Off (PTO)/Leave Policy is outlined in the Employee Handbook. To request vacation/personal time or report sick leave, please fill out the form below. Once completed, your supervisor will submit your request to HR and Finance. The HR Office will confirm receipt of your request. The Finance Office will document your time off and make any neccessary adjustments to payroll. Thanks!

For those who have multiple supervisors, please submit request to your Senior Staff supervisor, the form will then be forwarded to your Executive Staff supervisor.

Employee Request

Technical Request

Computer, software, phone (desk or mobile), key fob, or any other technical issue?

Please call NorcoTech at 301-519-0557 and choose Option 1 for Support. The dispatcher will answer and assign/transfer to the tech available. You can also email their support desk at support@norcotech.com.

Resource/Facility Request

Need space for a meeting? Need tech or musician for an event? Need to reserve a bus for your event?

CHECK MASTER CALENDAR

Please note that requests do not assure that the requested space is approved. Give two business days for a response.

Resource/Facility Request

Office Supply Request

Please reach out to Terri directly at Terri.Medellin@newhope.org.

Documents

Looking for a document? Click titles to access documents.

COMING SOON: Current Org Chart
COMING SOON: Guidelines for Use of New Hope Production Services

Atrium Lights Manual Coming Soon - Current Organizational Chart Car License Plate Template Current Floor Plans Current Master Phone List Employee Handbook New Hope Check Request New Hope Accounts Silo Center Check Request Silo Center Accounts Talk in Church Manual