The quality of service plays a big part in determining what restaurants, hotels, and other businesses we frequent. The same is true for the local church. When people come to church for the first time, how are they treated? Do guests feel valued? Do they feel like they could fit in?
When people come to New Hope Church, they come into contact with numerous volunteer teams that are all there to make sure their experience is great. Within the first 10 minutes of their visit, we want our guests to say, “Wow! I’m impressed.” We want them to know that they are important to us by providing a warm and safe environment for them to take their next step toward Christ.
Check out the teams that make up the First Impressions serving opportunities using the drop downs below.
Greeters create a great first impression from the curb to the front doors, welcoming our guests with a friendly smile.
The Ushers are vital in ensuring the smooth flow of the worship service. They help people find available seats as they come in and are on alert to assist wherever needed.
The Guest Services Team is the smiling face of New Hope. These are the true extroverts who thrive on meeting and greeting! They provide above-and-beyond hospitality by providing information about our facility and ministries. They escort families with children to the children’s rooms and help guests navigate their way through the church.
The Parking Team connects with people by making them feel welcomed even before they get out of their cars. They are the first face that our friends and guests see. The team helps with directing traffic, carrying umbrellas on rainy days, opening car doors for guests, and making everyone feel welcomed.
During our weekly services, the Hospitality Team keeps the refreshments coming, providing a warm, cozy atmosphere for our new guests and attenders. The refreshment bars and cafe tables are maintained and cleaned regularly to make sure that our guests have a nice place to socialize and get connected with others.